Stearns And Foster Phone Numbers and Emails

Toll-Free Number:

  • (866) 783-2767
Send Message
  • (800) 952-1163

Stearns And Foster Emails:

Customer Service
Legal
Is this your business?
PissedConsumer Club

Contact Information

Stearns And Foster Website:

Stearns And Foster Help Center:

Corporate Office Address:

Stearns and Foster
Attn: Consumer Support One Office Parkway at Sealy Dr.
Trinity, North Carolina 27370
United States

Other Info (opening hours):

Hours of Operation: Monday - Friday 9:00 AM to 6:00 PM est.

More contact details

Stearns And Foster Rating Based on 11 Reviews

Rating details

1.9
more details
Exchange, Refund and Cancellation Policy
Delivery Service
Value for money
Website

Rating stats

Rating trend

Summary of Stearns And Foster Customer Service Calls

75 TOTAL
CALLS
05:09 AVG CALL
DURATION
16% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Stearns And Foster?

Product/ Service Question:

  • “Remote control not working”
  • “MATTRESS WARRANTY”
  • “Warranty”

Request for Information Question:

  • “Questions about my new bed”
  • “About a mattress I purchase the business is no longer in business”
  • “Warranty check on our mattress”

Shipping and Delivery Question:

  • “Delivery”
  • “No mattress w/delivery”
  • “I haven't received my product”

Return/ Replace Question:

  • “Return”
  • “Comfort exchange”

Payments and Charges Question:

  • “Employee discount”

Staff Question:

  • “Need service for my Rockwell king adjustable msttress”

Other Question:

  • “Mattress problem”
  • “To determine which Sterns and Foster line is being sold under the Costco label, Lakeridge.”
  • “Mattress info”

About

Related Companies

Tempur Sealy International, TempurPedic, Sealy, Cocoon By Sealy

Summary

Stearns & Foster specializes in luxury beds made by certified craftsmen. The company was founded in 1846. Its headquarters is based in Trinity, North Carolina, USA. Stearns & Foster offers the following bases: Reflexion 7, Ease by Sealy, and Flat Foundation. Available sizes are split ca king, ca king, split queen, split king, and twin long. It provides 1 year parts and labor, 5 years parts only and 15 years prorated frame warranty. The company has a network of dealers across the United States. Customers can visit retail stores to test the mattresses before purchasing. It is possible to file a claim on the company website.

Stearns And Foster reviews and complaints

Stearns And Foster is ranked 83 out of 382 in Bed and Bath category

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